Losing access to your Google Account can be stressful — whether you’ve forgotten your password or lost the device that holds your passkey. In these moments, you may have to take extra steps to prove account ownership, such as receiving an SMS one-time code. But that can be hard if you lost your phone or haven’t updated your recovery phone number.
To strengthen account recovery and ensure access when it matters most, we’re introducing Recovery Contacts — a new option that lets you choose trusted friends or family members to help if you ever get locked out of your Google Account. It’s a simple, secure way to turn to people you trust when other recovery options aren’t available.
Set up and use Recovery Contacts
You can add someone who you trust as your recovery contact by visiting g.co/recovery-contacts. When you reach out to one of your recovery contacts for help, you will share a code with them. They will get an email or notification and can confirm it’s really you by verifying that code, helping you securely regain access to your account. While you should choose someone you trust, rest assured that your recovery contact will not have access to your account or any of your personal information.
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